Zappos.com is an online footwear and apparel retailer founded by Nick Swinmurn that operates as a subsidiary of Amazon.com, Inc., which completed its acquisition of Zappos.com in November 2009, with the brand continuing to operate independently under its own service culture. Zappos.com's Twitter Score is 51 out of 1000 (a Good rating) as of September 2026, ranking #17,560 (top 5%) among 486,860 tracked accounts.
Zappos.com was previously backed by Sequoia Capital, Venture Frogs, and Morgan Stanley Principal Investments, Inc. prior to its acquisition. The account at @Zappos serves as the official social media presence for the Zappos.com brand, which has built its reputation around customer service alongside its core retail offering in shoes and apparel.
Zappos.com has published 50,232 posts on the platform. The account has been mentioned by 516 accounts, with 1,395 total mentions. Zappos.com has 1,887,088 followers as of September 2026 on the platform.
Who follows Zappos.com on X?
The accounts that follow Zappos.com include 273 founders, 99 angel investors, 30 influencers and 17 VCs. Among them are Brian Armstrong, David Sacks, Gary Vaynerchuk, Fred Wilson, Jason and Bill Gurley.