Pluno (@pluno_ai) — Twitter Score 12 out of 1000

Pluno is an AI customer-support platform for B2B SaaS businesses that began as a Web3-focused prototype called AwesomeQA before rebranding to its current form. Pluno's Twitter Score is 12 out of 1000 as of August 2026, ranking #81,639 among 483,652 tracked accounts.

Pluno was co-founded by Alexander Abstreiter as Co-Founder and CEO and Korbinian Abstreiter as Co-Founder and CTO. Under its earlier identity as AwesomeQA, the company raised a $2.8 million seed round led by North Island Ventures in July 2023, with participation from Collab+Currency, Coinbase Ventures, Possible Ventures, Uniswap Labs Ventures, and Robot Ventures. At that time, AwesomeQA served as an AI customer-support tool for Web3 communities, automatically answering user questions in Discord and Telegram channels, and per a July 2023 funding report it supported more than 60 Web3 companies, including Aave, Dune, and Scroll.

Pluno has since evolved into an AI layer that operates inside Zendesk, learning from previously resolved tickets and connecting with sources such as Slack and Jira. The platform resolves tickets autonomously when it has sufficient confidence and escalates others to human agents with relevant context already attached. Pluno states that customer data is processed in Europe, its language models are hosted through Microsoft Azure, and customer data is neither accessed by model providers nor used for model training. Pluno is also affiliated with Alliance.

Pluno has published 523 posts on the platform and has been mentioned by 5 accounts a total of 8 times, reflecting engagement from across the crypto and SaaS ecosystem.

Who follows Pluno on X?

The accounts that follow Pluno include 31 founders, 9 angel investors, 18 influencers and 2 VCs, among them Hasu, John Wang, Mario Nawfal, Jane Lippencott, hal2001.hl and OhhShiny.